Terms of service

Terms of Service

Welcome to Kaiwan Pharma! These Terms of Service ("Terms") govern your access to and use of our website, products, and services available at www.kaiwanpharma.com (the "Site"). Please read these Terms carefully. By accessing or using our Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, do not use our services or make purchases on the Site.

1. General Conditions

  • Kaiwan Pharma reserves the right to refuse service to anyone for any reason at any time.
  • You agree not to use our products for any illegal or unauthorized purpose or violate any laws in your jurisdiction.
  • Unauthorized reproduction, distribution, or sale of our products or materials is strictly prohibited.

2. Use of the Website

  • You must be at least 18 years old to use this website.
  • You are responsible for maintaining the confidentiality of your account and password. Kaiwan Pharma will not be held liable for any unauthorized use of your account.
  • We reserve the right to update, modify, or discontinue the Site without prior notice.

3. Products and Services

  • Our products are intended for personal use only and are not for resale.
  • We strive to ensure that the information provided about our products is accurate, but we do not warrant that product descriptions or other content are error-free.
  • Product availability, pricing, and offers may change without notice.

4. Orders, Payment, and Shipping

  • By placing an order, you agree to provide current, complete, and accurate information.
  • All payments are processed securely through Shopify’s payment gateway. We accept [list payment methods].
  • Shipping times may vary, and we are not responsible for delays beyond our control.
  • You are responsible for any customs duties, taxes, or other fees applicable to your purchase.

5. Returns, Refunds, and Exchanges

  • Please review our Returns & Refund Policy for details on eligible returns and refunds.
  • Refunds will be issued only if the product meets the return criteria and is returned within the specified time frame.

6. Limitation of Liability

  • Kaiwan Pharma is not responsible for any harm or allergic reactions caused by the misuse or improper use of our products. Please consult with a healthcare professional before use if needed.
  • In no event shall Kaiwan Pharma, its directors, officers, or employees be liable for any direct, indirect, incidental, or consequential damages resulting from your use of our Site or products.

7. Intellectual Property

  • All content on the Site, including logos, images, text, and product descriptions, is the property of Kaiwan Pharma and is protected under intellectual property laws.
  • You may not use any content from our Site without written permission from us.

8. Privacy

  • Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your data.

9. Third-Party Links

  • Our Site may contain links to third-party websites. We are not responsible for the content, policies, or practices of any third-party site.

10. Governing Law and Dispute Resolution

  • These Terms shall be governed by and construed in accordance with the laws of Pakistan.
  • Any disputes arising out of or relating to these Terms shall be resolved through arbitration in Pakistan, with both parties agreeing to bear their own legal costs.

11. Changes to the Terms of Service

  • We reserve the right to modify or update these Terms at any time. Changes will be posted on this page, and the updated Terms will be effective immediately.
  • Your continued use of the Site after any changes constitutes acceptance of the revised Terms.

12. Contact Information

For any questions regarding these Terms, please contact us at:

Kaiwan Pharma
Email: kaiwanpharma@gmail.com
Phone: +93-370-4381300

By using our Site or purchasing our products, you agree to these Terms of Service. Thank you for choosing Kaiwan Pharma!